A concierge, also commonly known as a guest relations manager or guest service worker, acts as a specialized customer service representative. They are most commonly employed in the hospitality industry, although these positions may also be available in high-end office buildings and apartment complexes. From high-end travel to exclusive residential communities and serviced retirement options, the demand for concierge services is on the rise. As a result, the need for highly trained hospitality professionals who know how to anticipate and meet all the needs of luxury customers is also expected to grow.
In particular, the demand for candidates with the necessary skills to play this critical role is expected to increase by around 11 percent over the next decade, much faster than overall employment growth. Whatever the environment, the ideal concierge knows how to listen to customers, research options, solve problems and coordinate exceptional and even luxurious experiences. For more ideas on what you'd like to include in your position, check out Monster's concierge job offers for inspiration. Now that you've compiled a comprehensive concierge job description, discover how a Monster job offer can help you find a qualified hospitality professional with the skills and experience needed to optimize your customer experiences.
A concierge provides personal services and assistance to customers in hotels, hospitals, apartments, and office buildings. They perform various tasks, such as booking accommodation, receiving messages, and organizing transportation, business or entertainment assistance. For example, you can direct potential candidates to apply online through a link in the job offer or send a resume and cover letter to your human resources department. In short, PeopleReady offers jobs in today's top hotel companies, helping workers develop promising hotel careers.
You can use a salary tool that allows you to enter the position and geographical area to find out the average salary of a concierge in your community or region.
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