The concept has been applied more generally to other hospitality environments and to personal concierges who manage the tasks of private customers. Other exclusive extras include complimentary lemonade and iced tea served on the terrace in the evenings and personal concierge service for luxury and penthouse suites. In apartment buildings of the 19th and early 20th century, particularly in Paris, the concierge was known as Suisse, since the position was often occupied by Swiss people. Concierge services are a fairly recent addition to the luxury industry, thanks to the ever-changing business environment, technological advances and the long working hours of working professionals.
Although the popularity of concierge services is growing, the first thing that comes to mind is a hotel concierge. This is perhaps one of the reasons why concierge services are more popular with top managers, VIP bank customers, 5-star hotels and wealthy corporations, pop stars, or simply those with enough money to outsource problems that consume time and energy. When introducing MeetnGreetMe as an online social platform for offline localized concierge services, I often realize that people don't really understand what concierge service means. A concierge is a person or company that specializes in some personal assistance or any other service, such as lifestyle management, household management, transportation, travel and vacation planning, etc.
Some people believe that “concierge” is derived from the Latin word “conservus”, which translates to “companion in bondage”. By choosing an ideal concierge person or company, you may have the opportunity to enjoy some privileges and special trips. Travel and lifestyle concierge services companies usually offer their services as white-label or semi-branded business-to-consumer (B2B2C) products. These concierge brands use their expertise to save time and provide exceptionally personalized luxury service to their high-net-worth customers.
I think that knowing where the term concierge comes from is important and that, as you said, it means the guardian of the candles of medieval castles. In addition, financial institutions now frequently offer concierge services to their most valuable customers as a way to retain and attract customers. While a budget motel where you're staying for one night may not be willing (or unable) to get you free tickets, if you're staying in more expensive accommodations for several nights, talk to the concierge or front desk. In the 1970s, a pioneering employee named Tom Wolfe, who trained as a concierge in Europe, set up a concierge desk in the hotel lobby.
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